This is a fully interactive e-learning course that will improve your knowledge of Violence and Aggression in Healthcare.

Level: Secure Training Services
Duration: 3 hours approximately - dependant on individual learner
Assessment Method: Multiple Choice
Pass Rate: 80%
Certificate: PDF
Recommended Refresher: Yearly
Framework and Standards: CSTF, NHS
Course Provider: Secure Training Services

By the endof this course you will be able to;
• Define Violence as well as the related key terms
• List and recognise the Model of Aggression factors
• Give examples and recognise factors possibly escalating a violent behaviour
• Name and describe the phases of the assault cycle
• Identify possible effects of violence
• Name and define the WHO Public Health Medel categories in the context of violence prevention
• Apply the hierarchical approach to the WHO Public Health model
• List benefits of following the hierarchical approach to the WHO Public Health Model
• Define Primary Prevention and its role in mitigating violence occurrence
• Follow the best practice in assessing and managing risk
• Describe care planning and its components
• List examples of anti-violence staff training topics and environmental measure
• Discuss the concepts of Wellness Recovery Action Planning and Advance Statement
• Define secondary prevention and its role in violence prevention
• Differentiate between internal and external triggers
• Choose the most appropriate observation technique in the given scenarios
• Give examples of the verbal and non-verbal cues to potential violence and aggression
• List de-escalation strategies and apply them in the given scenarios
• Define Primary Prevention and its role in mitigating violence occurrence
• Follow the best practice in assessing and managing risk
• Describe care planning and its components
• List examples of anti-violence staff training topics and environmental measure
• Discuss the concepts of Wellness Recovery Action Planning and Advance Statement

Intro
Violence
Public Health Model and Hierarchical Approach
Primary Prevention
Secondary Prevention
Tertiary Intervention
The End

NHS Staff
Healthcare Professionals