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Privacy Policy

“In accordance with the Data Protection Act 1998, everyone has the right to privacy.”

This privacy policy sets out how Secure Training Services uses and protects any information that you provide when you use our website.

Secure Training Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

Secure Training Services may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from April 2017.

What do we collect?

We may collect the following information:

  • Your name & contact information, including email and home address
  • Any other information relevant to your enquiry (e.g., service-specific requests/details of a complaint)
  • We may also capture demographic information using data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics, to improve user experience

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, specifically for the following reasons:

  • When making a service enquiry through our website, we will pass the details you have entered to the relevant Secure Training Services department.
  • We may use the information to improve our services.
  • We may use demographic information to help improve the overall user experience.
  • If you opt in, we may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by email, SMS, phone, or post.

What should you know about security?

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How can you control your personal information?

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@securetrainingservices.co.uk.
  • If you receive any e-correspondence from us and do not wish to receive further information, simply click the unsubscribe link found at the bottom of the email.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell/have told us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us at:

Secure Training Services Limited, Suite One, Grand Station, Sun Street, Wolverhampton, WV10 0BF.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.